Refund Policy

14-day money-back guarantee

If a Scholright purchase isn't right for you, request a refund within 14 daysof your order and we'll refund it — no hard feelings. This applies to language packs and Pro app licenses. Because these are digital products delivered instantly, this guarantee is our commitment to you on top of the free trial we offer so you can try any language before you buy.

How to request a refund

Your purchase is handled by an authorized third-party reseller and Merchant of Record, so refunds are issued through that reseller. You can request one in any of these ways:

• •Click “View receipt” in the order confirmation email you receive, and choose to request a refund.
• •Use the receipt / manage-order link in your confirmation email to look up your order.
• •Email us at support@scholright.com and we'll take care of it.

How refunds are processed

Approved refunds are returned to your original payment method by the reseller, typically within 14 days of approval (your bank may take a little longer to show it). A refunded language or Pro license is deactivated, and its content locks the next time the app is online. Applicable taxes are refunded with the purchase.

Your statutory rights

Nothing here reduces the consumer rights you have under the law of your country. If you live in the EU, EEA, UK, or another region with a statutory cancellation or withdrawal right (for many buyers, 14 days), that right always applies — and where it's more generous than this policy, the more generous terms win.

Complaints

Not satisfied with how we've handled something? Email support@scholright.com and we aim to respond within 2 business daysand resolve complaints within 14 days. For billing or payment disputes you can also use the support link in your purchase receipt to reach our payment processor directly. If we can't resolve it together, you may be entitled to escalate to the consumer-protection body or dispute-resolution service available in your country.